Sales Policy

Effective Date: July 7, 2025

This Sales Policy outlines the terms under which Lunasopic sells its confectionery products through https://lunasopic.com. By placing an order with us, you agree to the conditions below.

1. Product Availability

All items listed on our website are subject to availability. In the rare event that a product is out of stock after your order is placed, we will notify you immediately and offer a full refund or suitable alternative.

2. Pricing

• All prices are listed in GBP (£) and include applicable UK VAT.

• We reserve the right to change prices at any time without prior notice.

• Promotional prices and discounts apply only during the advertised period and cannot be applied retroactively.

3. Order Acceptance

Your order is confirmed only when payment is successfully processed, and you receive an official confirmation email. We reserve the right to cancel any order due to:

• Payment failure

• Suspicious activity

• Stock or fulfillment issues

4. Intended Use

All Lunasopic products are sold for personal consumption only. Resale, redistribution, or commercial use of our products without written consent is strictly prohibited.

5. Product Information

We strive to provide accurate descriptions, images, and details for every product. However, slight variations may occur due to handmade production and ingredient availability. Allergens and nutritional facts are provided where applicable.

6. Customer Service

We aim to deliver an excellent experience from order to delivery. If you have any questions or issues, please contact us directly at contact@lunasopic.com.