Payment policy

Effective Date: January 4, 2025

At Lunasopic, we aim to provide a smooth and secure payment process for all of our customers. By placing an order with us, you agree to comply with the following payment terms:

1. Accepted Payment Methods

We accept the following forms of payment for orders placed on our website:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payment via your PayPal account
  • Other Payment Methods: We may offer additional payment methods, such as bank transfers or third-party services, as indicated during the checkout process.

2. Order Confirmation and Payment Authorization

After you place your order, we will process your payment and send you an email confirmation. This confirmation will include details of your order, the payment method, and the total amount charged. Lunasopic reserves the right to cancel any order if the payment is not authorized or if the payment method is found to be invalid.

3. Payment Security

We take the security of your personal and payment information seriously. All payments made on our website are processed securely using encryption technologies to protect your data. We partner with trusted payment gateways to ensure your information is safely transmitted and stored.

4. Billing Information

When making a purchase, you are required to provide accurate and complete billing information, including your name, address, phone number, and payment details. By submitting this information, you authorize Lunasopic to charge the total amount to the provided payment method.

5. Taxes and Shipping Fees

Sales tax will be applied to orders based on the state or local tax rate applicable to the shipping address. Shipping fees are calculated based on the shipping method and destination and will be displayed during checkout.

6. Currency

All prices displayed on the website are in U.S. dollars (USD). If you are paying from a country other than the United States, your payment processor or bank may charge you a conversion fee.

7. Payment Declines

In the event that a payment is declined or we are unable to charge your payment method, you will be notified immediately. You may be asked to provide updated payment information to complete the transaction.

8. Payment Fraud Prevention

To prevent fraud, Lunasopic may verify payment details or request additional documentation for certain transactions. This is done to ensure the security of our customers and protect both parties from potential fraud.

9. Refunds and Cancellations

In the event that an order is canceled or refunded, any refunds will be issued to the original payment method used for the purchase. Refund policies are governed by our Refund and Returns Policy.

10. Contact Information

If you have any questions or concerns regarding payment, please contact us at:

  • Email: info@lunasopic.com
  • Phone: (620) 463-7284
  • Address: 320 W Blaine St, Burrton, Kansas (KS), 67020

By making a purchase on Lunasopic, you acknowledge and agree to this Payment Policy. Thank you for shopping with us!