Effective Date: January 4, 2025
At Lunasopic, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or engage with us through other channels. By using our services, you consent to the practices described in this policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and shipping information, which are necessary for processing orders and providing customer support.
- Payment Information: We collect payment information, such as credit card details, through secure channels to complete transactions.
- Browsing Data: We use cookies and similar technologies to collect information about how you interact with our website, including your IP address, device type, and browsing behavior, to improve your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To fulfill and manage your orders, including shipping and customer service inquiries.
- Marketing: With your consent, we may use your contact information to send you promotional emails or newsletters about new products, special offers, or updates related to our products and services.
- Improving Our Website: To enhance your browsing experience and optimize the functionality of our site.
- Customer Support: To respond to inquiries, resolve issues, and provide assistance related to your orders or products.
3. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website is encrypted with SSL technology, and we use secure payment gateways to ensure the safety of your payment details.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies. These third parties are contractually obligated to keep your information confidential and use it solely for the purposes of providing services to us.
5. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You may update your personal details by logging into your account or contacting us directly.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.
- Request Deletion of Your Data: You may request the deletion of your personal information, subject to certain legal exceptions.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser settings, but please note that disabling cookies may affect the functionality of certain features on our website.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@lunasopic.com
Phone: (620) 463-7284
Address: 320 W Blaine St, Burrton, Kansas (KS), 67020
By using our website and services, you agree to the terms of this Privacy Policy.