Privacy Policy

Effective Date: July 7, 2025

Lunasopic (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from https://lunasopic.com.

1. Information We Collect

We may collect the following personal information:

  • Contact Details: name, email address, phone number, billing/shipping address

  • Order Data: purchase history, payment method (securely processed via third-party)

  • Device & Usage Info: IP address, browser type, device, pages visited (via cookies and analytics)

  • Communications: messages sent via forms, email, or customer support

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates and important communications

  • Improve website functionality and user experience

  • Send promotional emails (only if you opt-in)

  • Ensure security, fraud prevention, and legal compliance

3. Data Protection

We use SSL encryption and secure payment gateways to protect your personal information. Your payment details are processed externally and are not stored on our servers.

4. Cookies

Our site uses cookies to:

  • Remember your preferences

  • Analyze site traffic

  • Improve performance and personalization

You can manage or disable cookies via your browser settings.

5. Third-Party Services

We only share necessary information with trusted third parties (e.g., couriers, payment processors) to fulfill your order. We do not sell or rent your personal data to any third party.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Request a copy of the data we hold about you

  • Opt out of marketing emails at any time

To exercise these rights, contact us at contact@lunasopic.com.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices. Any changes will be posted on this page with a revised effective date.

8. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Lunasopic
14 Asfordby Road, Airdrie, United Kingdom
📞 Phone: 078 1871 1865
📧 Email: contact@lunasopic.com
🌐 Website: https://lunasopic.com